“ I have really liked the friendly nurse that visits me. I think he loves his job and always kept me laughing. ” E.B. “ I appreciate their professionalism, the skill and knowledge of the person that services me, and the respect I receive from them. ” E.A.D. “ They are honest, trustworthy and always make me feel comfortable. ” O.M. “ They are always on the ball and they explain things well to me. When I don't understand they help me and with the English leaflet on... ” M.R.