“ They did not use big words, they made things better just being around. ” C.M. “ I have really liked the friendly nurse that visits me. I think he loves his job and always kept me laughing. ” E.B. “ I appreciate my nurse's kindness, how much he cares and how he takes time, he doesn't rush, he's just a nice nurse. ” J.S. “ I appreciate their professionalism, the skill and knowledge of the person that services me, and the respect I receive from them. ” E.A.D.