“ I appreciate everything about their agency, they are nice to me, so nice to me. ” H.S. “ They did not use big words, they made things better just being around. ” C.M. “ I have really liked the friendly nurse that visits me. I think he loves his job and always kept me laughing. ” E.B. “ I appreciate my nurse's kindness, how much he cares and how he takes time, he doesn't rush, he's just a nice nurse. ” J.S.