“ They were gentle and so respectful. ” V.W. “ I appreciate their professionalism, the skill and knowledge of the person that services me, and the respect I receive from them. ” E.A.D. “ I appreciate the way they treat me. They are also very knowledgeable and I can talk to them about anything. ” C.G. “ I appreciate everything, they are very professional, very knowledgeable, and explain everything from cleanliness to medications and ... ” E.A.D.