“ I appreciate their professionalism, the skill and knowledge of the person that services me, and the respect I receive from them. ” E.A.D. “ The nurse always treats my mother with respect. That is what we were looking for. The nurse is just really nice to her and really ca... ” Anonymous “ They are always on the ball and they explain things well to me. When I don't understand they help me and with the English leaflet on... ” M.R. “ I appreciate everything, they are very professional, very knowledgeable, and explain everything from cleanliness to medications and ... ” E.A.D.